Terms of service
1. Agreement
These terms govern your use of Rippo, a contact-management app for scanning business cards, organizing the people you meet, and tracking follow-ups. By creating an account or using the app you agree to them. If you do not agree, do not use the service.
Your privacy is covered separately by our privacy policy, which forms part of these terms.
2. Your account
- You sign in with Apple, Google, or LINE. You are responsible for keeping access to that sign-in method secure.
- One account is for one person. Do not share credentials.
- You must be old enough to form a binding contract where you live, and you must not be barred from using the service under applicable law.
- You can delete your account at any time — see the deletion instructions.
3. Contact data you add
Business cards contain other people's personal information. You add it as the keeper of your own address book, and Rippo stores it solely to provide the service to you.
You are responsible for having a lawful basis to collect and keep the contact details you enter, and for handling them in line with the privacy laws that apply to you. Do not upload data you have no right to hold.
You keep ownership of your contact data. You grant Rippo only the permissions needed to run the service for you: to store it, process card images for text recognition, sync follow-ups to your calendar if you connect one, and render a share link when you create one.
4. Acceptable use
Do not:
- Use the service for unlawful purposes, or to send unsolicited marketing in breach of applicable law.
- Resell, redistribute, or build a competing dataset from contact data processed through the service.
- Attempt to access other users' data, probe or disrupt the service, or bypass rate limits, quotas, or plan restrictions.
- Automate scanning at a volume or in a manner the app is not designed for, or use the service to process data on behalf of third parties as a bureau service.
- Use card exchanges or reports to harass people, to send requests in bulk, or in bad faith.
We may suspend or terminate accounts that breach these terms, and we will tell you why unless we are legally prevented from doing so.
5. Plans, scanning limits, and payment
- The Free plan stores a limited number of contacts and includes Quick scans; Pro scans come with a trial or a paid plan. The current limits are shown in the app.
- Plus is a one-time purchase. Pro and Max are auto-renewing subscriptions. Both are sold through Apple, which processes the payment and charges your Apple account; a subscription renews unless you cancel at least 24 hours before the period ends.
- Manage or cancel a subscription in your Apple account settings — not in the app. Refunds are handled by Apple under their terms.
- When a paid plan or trial ends, your contacts stay. Lists, projects, scale ratings, custom tags and custom stages are kept for 30 days, so subscribing again restores them; then they are deleted.
We may change plan pricing or limits. Changes to a subscription you already hold take effect at the next renewal, and we will give you notice with enough time to cancel.
6. Optional integrations
Google Calendar, LINE, Google Maps and Apple Calendar are optional and off until you connect them. Each is run by its provider under its own terms; connecting one lets Rippo exchange the data described in the privacy policy. You can disconnect any of them in Settings.
7. Card scanning is automated and imperfect
Scanning uses automated text recognition and extraction. It will sometimes misread a card — names, numbers, and company names in particular. Check what you save; the service is an assistant, not a system of record.
8. Your profile and sharing
Anyone holding your card link or QR code can open your profile, and anyone can open it by its name. Treat both as public and share them with the people you intend to have them; your contact details show as you choose. What you put on your profile — your intro, featured images and links — and the notes you send with a card exchange must be yours to share and follow these terms.
9. Availability and changes
We aim to keep Rippo available and working, but we do not promise uninterrupted service. We may add, change, or withdraw features, and we may take the service down for maintenance. If we discontinue the service entirely, we will give you reasonable notice and a way to export your contacts.
10. No warranty; limitation of liability
The service is provided “as is”, without warranties of any kind, to the fullest extent the law allows. Rippo is not liable for indirect or consequential loss, for lost profits or business, or for lost or inaccurate data beyond what the law requires of us.
Nothing here limits liability that cannot legally be limited — including for death or personal injury caused by negligence, or for fraud. Where you deal as a consumer, your statutory rights are unaffected.
11. Changes to these terms
We may update these terms. The effective date at the top shows the current version, and we will notify you in the app of material changes before they take effect. Continuing to use the service after that means you accept the updated terms.
12. Contact
Questions about these terms: support@rippo.app.